Encore

Most people never stop to think about the work behind the scenes that makes the events they experience successful. But Encore knows that the small details matter - and that includes health and safety.

Whether rigging lights at height, installing complex electrics, heavy lifting, or managing access, there are hundreds of things to think about at each event - and Encore manages thousands of events every year.

Previously it delivered its health and safety needs using a combination of spreadsheets and paperwork, but this took too long. It needed a simple system that would make managing safety easier and speed up the process, to leave more time to focus on the overall event experience.

Work Wallet's flexible modular software provides all the features Encore needs to manage safety effectively, in the office or on the move. It has helped them to go paperless, save time, reduce management costs, and to be more productive - with the end result that they can more easily provide unforgettable end-point experiences for customers and consumers.

Staff at all levels of the business are now better informed about and protected from risks at venues. Now, having been impressed by how much simpler the risk assessment feature was making the working lives of its staff, Encore has begun to use other features too - in particular, the asset management module which helps them keep track of key equipment and maintenance schedules.