Discover the 5 Golden Rules of Toolbox Talks
Giving good Toolbox Talks is very important to your business’ Health and Safety. It instantly notifies your team of important, current Health and Safety issues and changes they need to be aware of. Different companies run their toolbox talks in many ways. Here are our guidelines based on best practice advice from construction firms, rail organisations and other building companies.
Toolbox Talks Rule #1 – Make it relevant
Make sure it is relevant to your company, site or employees’ experiences.
If your team can relate to it, they are more likely to take notice and act upon it. Safety Briefings allows you to tailor messages to the people who need to see it. For instance, to individual sites and roles within your organisation. Alternatively, you can send it to everyone in your business.
Toolbox Talks Rule #2 – Do not overcomplicate
Do not overcomplicate your messages.
Use limited jargon and, most importantly, keep them short. Also, Toolbox Talks do not need to be all text. Safety Briefings allows you to create content using videos, PDFs and photos. For example: include photos of your sites or record a video of the site manager giving the update.
Toolbox Talks Rule #3 – Repetition
Repeat the important messages of your Toolbox Talks.
Referring back to previous briefings is easy with Work Wallet, as they are all accessible from your app.
Toolbox Talks Rule #4 – Get confirmation
When your team members receive a Safety Briefing, ask them to confirm that they have read and understood it, as well as provide a digital signature.
This gives management the confidence that their messages are being understood and acted upon.
Toolbox Talks Rule #5 – Get feedback
In addition to confirmation and digital signatures, it is also helpful to get feedback.
This is an opportunity for management to understand any issues their teams are facing and respond to them quickly and efficiently.